PRIVACY POLICY

2K Structural, LLC Last updated: August 27, 2026

 

2K Structural, LLC ("2K Structural," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (www.2kstructural.com) and other communications with you, how we use it, and the choices you have. By using our website or contacting us, you agree to the terms of this Privacy Policy.

 

1. Who We Are

2K Structural, LLC is a structural engineering firm based in Akron, Ohio, providing services to clients in Ohio, Colorado, Georgia, South Carolina, Tennessee, and Alabama.  Contact: 2K Structural, LLC 43 E. Market St., Suite 202, Akron, OH 44308 Phone: 330-810-2425 Email: info@2kstructural.com

 

2. Information We Collect

We collect information you provide directly to us, including:•Contact form submissions: your name, phone number, and a description of the service you're requesting, submitted through our website.•Phone communications: information you share with our staff when you call us, including project details.•Text messages and photos: if you consent to text messaging, we may receive photos or descriptions of a structural issue you send us to help us evaluate your project.We do not collect payment information, account login credentials, or sensitive personal information through our website.

 

3. Text Messaging (SMS) Consent and Use

If you provide your phone number and consent to text messaging (via the checkbox on our contact form or verbally over the phone), 2K Structural may text that number regarding:•Scheduling and appointment coordination•Project or quote status updates•Requests for photos related to your reported structural issueMessage frequency varies depending on your project. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for support. You may also contact us directly using the information in Section 1.Text messaging opt-in information and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the services you've requested from us.

 

4. How We Use Your Information

We use the information we collect to:•Respond to your inquiry and schedule services•Communicate with you about your project (by phone, text, or email)•Prepare quotes, evaluations, and engineering assessments•Maintain business and billing records

 

5. How We Store Your Information

Customer contact and billing information is stored in QuickBooks. Project files, including any photos or documents you provide, are stored on our Microsoft Office Server. We take reasonable measures to protect this information from unauthorized access.

 

6. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business — for example, our website hosting provider (Wix), our accounting software (QuickBooks), and our business communications platform (Nextiva) — solely to the extent necessary for them to perform services on our behalf. These providers are not authorized to use your information for their own marketing purposes.We may also disclose information if required by law or to protect our legal rights.

 

7. Cookies and Website Data

Our website is built on the Wix platform, which may use standard, functional cookies necessary for the website to operate correctly (for example, to load pages or remember basic site preferences). We do not currently add any additional advertising, tracking, or analytics cookies (such as Google Analytics or Facebook Pixel) to our site.

 

8. Data Retention

We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal or tax obligations.

 

9. Your Choices

You may opt out of text messages at any time by replying STOP.•You may request that we delete your contact information by emailing info@2kstructural.com, subject to our legitimate business, tax, or legal recordkeeping requirements.•You may contact us with any questions about how your information is handled.

 

10. Children's Privacy

Our services and website are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website or services after a change constitutes acceptance of the updated policy.

 

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

2K Structural, LLC 43 E. Market St., Suite 202, Akron, OH 44308

Phone: 330-810-2425

Email: info@2kstructural.com